AI Agents & Assistants
Conversational AI for WhatsApp, web and internal teams that answers questions, qualifies leads and takes action inside your systems.
- WhatsApp sales assistant
- Customer support agent
- Internal SOP copilot
AI Custom AI development partner
Custom AI, built for your business.
We design, build and deploy tailor-made AI agents, automation and intelligent platforms that plug into your existing systems and deliver measurable results.
- Companies digitally transformed
- 57+
- Years building AI & software
- 10+
Trusted by 57+ growing businesses across Malaysia
What we build
Custom AI solutions, end to end.
Off-the-shelf AI rarely fits the way your business works. We build around your processes, your data and your systems.
Intelligent Process Automation
Automate order intake, approvals, data entry and reporting with AI that understands context, not just fixed rules.
- Order-to-invoice automation
- Email & form triage
- Approval workflows
Generative AI Applications
Custom tools that draft proposals, marketing content, product descriptions and reports, tuned to your tone and templates.
- Proposal & quotation writer
- Marketing content engine
- Automated reports
Knowledge & Document AI
Turn invoices, contracts, manuals and PDFs into structured data and searchable knowledge, with answers grounded in your own documents.
- Invoice & receipt extraction
- Company knowledge assistant
- Contract review helper
Predictive Analytics & ML
Machine learning models trained on your data to forecast demand, sales and cash flow, and flag anomalies before they become problems.
- Demand & sales forecasting
- Customer churn signals
- Anomaly detection
AI-Powered Platforms & Integration
End-to-end web platforms and APIs with AI at the core, integrated with your ERP, CRM, e-commerce and messaging tools.
- Custom operations platform
- ERP / CRM integration
- AI APIs for your apps
How we work
From idea to AI in production.
A clear, low-risk delivery process that puts working results in front of your team early.
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01
Discover & scope
We map your processes and data to find the AI use cases with the highest return, and agree clear success metrics.
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02
Prototype
A working proof of concept on your real data, so you see results before committing to a full build.
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03
Build & integrate
Our engineers build production-grade AI and connect it to your existing systems, with access controls in place.
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04
Launch & improve
We deploy, train your team, then keep monitoring and improving performance as your business grows.
Why Capital X
An AI partner that ships.
Plenty of teams can demo AI. We build it into daily operations, and stay with you after launch.
Read our storyEnd-to-end delivery
Strategy, design, engineering and AI under one roof, from first workshop to production support.
Model-agnostic
We pick the right model for each job, commercial or open-source, so you are never locked in to one vendor.
Built to integrate
Our solutions connect to the tools you already use: ERP, CRM, e-commerce, WhatsApp and more.
Your data stays yours
You retain ownership of your data and of the outputs generated from it.
People stay in control
AI drafts, people approve. We design review steps wherever accuracy matters.
Local team, regional reach
A team based in Malaysia that understands how businesses in the region operate.
Ways to work with us
Start small. Scale with confidence.
STEP 01
AI Discovery Workshop
Find and prioritise the AI opportunities with the biggest payoff for your business.
- Use-case shortlist
- Data readiness check
- ROI estimate & roadmap
STEP 02
Proof of Concept
Validate an idea on your real data before committing to a full build.
- Working prototype
- Tested on your own data
- Go / no-go recommendation
STEP 03
Full Build & Partnership
A production-grade AI solution, integrated, deployed and continuously improved.
- Production deployment
- System integrations
- Training & ongoing support
Have an AI idea? Let's build it together.
Tell us about the problem you want to solve. We'll come back with a clear plan and next steps. No obligation, no jargon.